PRIVACY POLICY
Last updated: July 2026
IO Design Studio Ltd ("we", "our", or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
Who We Are
IO Design Studio Ltd is a boutique design studio specialising in Interior Design, Architectural Design and bespoke surface pattern design.
Company Number: 14197958
Registered Office:
8 The Hawthorns
Shrewsbury
Shropshire
SY3 7NA
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us using the details provided on our Contact page.
What Information We Collect
Depending on how you interact with us, we may collect:
Your name
Email address
Telephone number
Postal address (where required)
Project information and any details you choose to share
Correspondence between you and IO Design Studio Ltd
Information submitted through our website contact form
Technical information such as your IP address, browser type and website usage (where analytics are enabled)
How We Use Your Information
We use your personal information to:
Respond to enquiries
Prepare quotations and proposals
Deliver our design services
Manage and administer projects
Communicate with you throughout your project
Improve our website and services
Meet our legal and regulatory obligations
We only process your information where we have a lawful basis to do so, including fulfilling a contract, responding to your request, complying with legal obligations, or where you have given your consent.
Sharing Your Information
We will never sell your personal information.
Where necessary, we may share relevant information with trusted third parties involved in your project, including consultants, contractors, suppliers, local authorities and professional advisers. Information is only shared where it is necessary to provide our services or comply with legal obligations.
Data Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or loss.
How Long We Keep Your Information
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, meet our legal obligations, resolve disputes and maintain appropriate business records.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.
Cookies may be used to:
Remember your preferences
Analyse website performance and visitor behaviour
Improve the functionality of our website
Where required by law, you will be asked to provide consent before non-essential cookies are used. You can also control or disable cookies through your browser settings.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where appropriate
Request restriction of processing
Object to the processing of your information
Request a copy of the personal data we hold about you
Withdraw consent where processing is based on your consent
To exercise any of these rights, please contact us.
Third-Party Websites
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those websites and encourage you to review their own privacy policies.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our business practices. Any updates will be published on this page with the revised date above.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
IO Design Studio Ltd
8 The Hawthorns
Shrewsbury
Shropshire
SY3 7NA
Or via the contact details provided on our website.
If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). More information is available at www.ico.org.uk.